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Privacy Policy

YardCheck.au – Privacy Policy

Last updated: 20 January 2026

YardCheck Pty Ltd ("YardCheck", "we", "us", "our") is committed to protecting your privacy and handling personal information in a transparent, secure, and lawful manner.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you interact with YardCheck.au and related services (the "Platform").

1. Scope

This Privacy Policy applies to:

  • The YardCheck website
  • AI-powered estimating tools
  • Job request forms
  • Image uploads
  • Widgets embedded on third-party websites
  • Communications with YardCheck
  • Any services provided under the YardCheck brand

2. Information We Collect

2.1 Information You Provide

We may collect:

  • Name
  • Business name
  • Email address
  • Phone number
  • Job site address or location
  • Job descriptions and requirements
  • Uploaded images, documents, or files
  • Messages, notes, and clarifications
  • Payment and billing details (processed via third-party providers)

2.2 Automatically Collected Information

We may collect:

  • IP address
  • Device and browser information
  • Usage activity and interaction logs
  • Time, date, and duration of visits
  • Referring URLs

2.3 AI-Generated & Derived Data

When you use AI-assisted features, we may generate:

  • Job summaries
  • Scope interpretations
  • Quantity estimates
  • Internal classifications and assumptions

This derived data forms part of your project record.

3. How We Use Your Information

We use personal information to:

  • Generate job estimates and summaries
  • Clarify and confirm job scope
  • Coordinate materials, deliveries, and services
  • Communicate with you
  • Engage subcontractors or suppliers
  • Process payments
  • Improve platform accuracy and reliability
  • Maintain records for legal, tax, and compliance purposes
  • Prevent fraud, misuse, or abuse

4. Images & Uploaded Content

Images and files you upload:

  • Are used to understand job requirements
  • May be viewed by staff, subcontractors, or suppliers involved in your job
  • Do not replace physical inspections
  • Are not used for public marketing without consent

5. Disclosure of Information

We may disclose information to:

  • Subcontractors and service providers
  • Material suppliers and yards
  • Delivery and logistics providers
  • IT and hosting providers
  • Payment processors
  • Professional advisers (legal, accounting)
  • Regulatory authorities where required by law

We do not sell personal information.

6. Third-Party Services

YardCheck uses trusted third-party services including:

  • Payment processors
  • Cloud hosting providers
  • Analytics tools
  • Communication platforms

These providers may store data outside Australia. We take reasonable steps to ensure appropriate data protection standards are in place.

7. Widgets & Partner Websites

When YardCheck widgets are embedded on third-party websites:

  • Information entered may be shared with the host business
  • YardCheck remains responsible for platform handling
  • Host websites are responsible for their own privacy compliance

8. Data Security

We take reasonable technical and organisational measures to:

  • Protect data from misuse, loss, or unauthorised access
  • Restrict access to authorised personnel only
  • Maintain system monitoring and backups

No system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information:

  • For as long as necessary to provide services
  • To comply with legal and regulatory obligations
  • For dispute resolution and record-keeping

Information may be anonymised or archived where appropriate.

10. Access & Correction

You may request:

  • Access to personal information we hold about you
  • Correction of inaccurate or outdated information

Requests can be made by contacting us using the details below.

11. Cookies & Tracking

We may use cookies or similar technologies to:

  • Improve functionality
  • Understand usage patterns
  • Enhance user experience

You can control cookies through your browser settings.

12. Marketing Communications

We may send:

  • Service updates
  • Project-related communications
  • Operational notices

You may opt out of non-essential communications at any time.

13. Children's Privacy

YardCheck does not knowingly collect personal information from individuals under 18 years of age.

14. Complaints

If you have a privacy concern or complaint:

  • Contact us first so we can attempt to resolve it
  • We will respond within a reasonable timeframe

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on the Platform.

16. Contact Us

YardCheck Pty Ltd

Email: contact@yardcheck.au

Website: YardCheck.au